Karen Skow of Access Resource was easy to work with and carefully walked me through the process of providing remote CART. She responded to questions in an efficient manner, provided one-on-one staff orientation, helped identify microphone vendors and worked with the student to make sure they understood the log-in process and features. The student was very satisfied with remote CART services through Access Resource. I intend to utilize Access Resource for future CART services and highly recommend them to other higher education institutions.