Clients
Trusted Partner for Quality Captioning
The Arc Minnesota regularly partners with Access Resource as our provider of caption services for meetings and events hosted in-person and online. As a disability rights organization, providing captions as a standard accommodation is important to us. We trust the skilled team at Access Resource to provide the highest quality service in supporting our stakeholders’ access needs at prices that meet our nonprofit budget. Access Resource staff operate with the utmost professionalism from start to finish – in providing consultation, event prep support, live captions, and transcripts – and we highly recommend their service.
Reliable Captioning for City Meetings
Access Resource has been a reliable partner in recording and broadcasting the public meetings of the Minneapolis City Council and the City’s other meeting bodies. Captioning services are consistent and accurate, and can be counted on even when meetings go longer than anticipated or are scheduled with minimal notice.
High-Quality Service, Valued Team Integration
We greatly appreciate that Access Resource cultivates professional relationships with our students and staff. Not only do they provide high-quality consistent services; they have become an extension of our team of specialists in the Center for Accessibility Resources. Students request them as their CART provider and faculty feel confident that their course material is being accurately relayed to the students.
Professional, Accurate CART and Captioning
Access Services provides professional, accurate and timely CART and captioning for our community. Grateful we have found them as they have helped us with last minute requests and more! All their staff are wonderful and we couldn’t provide access without them.
Long-Term Excellence in CART Services
We have used Access Resource services for over 15 years and very much appreciate the working relationship we have with them in arranging CART for students at the university. They are excellent at their craft and provide wonderful customer service. Their communication is prompt and students and faculty especially appreciate their patient direction in providing technical support with set up. We are repeat customers for a reason.
Consistent Quality Service, Highly Recommended
I have worked with Karen and her team for many years. Access Resource has always provided reliable, quality service for our students (and the public at events). They’ve been helpful in resolving issues that can come up both thoughtfully and professionally. Highly recommend!
Reliable CART Services, Excellent Support
We have used the CART services of Access Resource for numerous events over the last several years. They have always come through for us, even on short notice. We have appreciated the accuracy of their closed captioning and the transcripts we received right after the events. The owner of Access Resource, Karen Skow is wonderful to work with and we receive prompt billing and customer service. I would highly recommend Access Resource for CART or any other service they may offer to the disability community.
Reliable, Excellent Live Captioning Service
For several years, Access Resource CART and Captioning Services has been our go-to for live captioning for workshops and events on Zoom. The whole team is knowledgeable, friendly and reliable, and their captioners always do excellent work. Best of all, we love working with a Minnesota-based business.
Absolute Pleasure To Work With Karen Skow
It has been my absolute pleasure to work with Karen Skow this past school year as we have provided CART services for a student with limited vision in our building. Throughout the year, Karen has worked closely with the case manager, the paraprofessionals, the classroom teachers, the Tech Office, and the student to provide the most reliable CART service. Through Karen’s efforts and constant communication links, this student has been provided the most appropriate learning experience in as close to real time as possible. This was our first year in association with Karen and we sincerely hope that she will continue to provide the top-notch service for this student while a student at our school.
Highly Recommend Them
Karen Skow of Access Resource was easy to work with and carefully walked me through the process of providing remote CART. She responded to questions in an efficient manner, provided one-on-one staff orientation, helped identify microphone vendors and worked with the student to make sure they understood the log-in process and features. The student was very satisfied with remote CART services through Access Resource. I intend to utilize Access Resource for future CART services and highly recommend them to other higher education institutions.
Thank You!
You were a joy to work with, so easy going making my job so much easier. The technology went off without a hitch and I actually encouraged another one of our Hard of Hearing students to try CART this coming semester because of the ease and convenience of the system. The Deaf student who used the services this semester enjoyed it and liked getting the exact English translation. We used both CART and interpreting services in tandem and it was fully accessible for the student and never lost the connection even when we got up and walked to the basement classroom – saying a lot about MSU’s wireless internet system as well. Each Deaf/Hard of Hearing student is different and having both CART and Sign Language interpreters we can make the appropriate accommodations for everyone. Thank you Karen for your work this past semester!
Excellent Service
Karen Skow provided excellent service, which allowed those with hearing impairments to be full participants in a seminar I held last winter. As this was my first experience with Closed Caption technology, Karen took me step-by-step through the set-up process and I was impressed by her level of expertise. Those participating had only good things to say about the experience. Closed Captioning is not just a good idea, it’s a way to ensure opportunities for the fuller involvement of those with hearing impairments.
Consumers
It Was So Worth It!
I fought so long and hard for this technology for our daughter. It was so worth it! The school district kept pushing for mainstreaming her…but didn’t have a way to support her unique and individual needs in that forum. When I saw how this would give her so much authentic information, (not information interpreted by someone else first-because this is all typed word-for-word) it became the foundation of her educational experience. That is what she and anyone like her deserves….first-hand information. And now seeing how passionate she is with it, and is lost without it…it just confirms that it was/is the right choice for her. CART has become the air of knowledge and connection she breathes. In a nut shell….without it….well I just can’t even go there!
Captioners
Efficient, Professional, Empowering Communication Solutions
Working with Access Resource has been a refreshing experience since day one. The team’s communication and professionalism is top notch. I never have to fret over finding links and pertinent information for events because they keep a step ahead from start of events to finish! Each team member is a joy to work with and always ready to help at a moment’s notice. Their name says it all. Access Resource is empowering those with limited access through just the right communication solutions.
Supported, Quality Communication Access Team
I love being part of the Access Resource team because I am supported by a wonderful group of professionals who go the extra mile to ensure that I have the sound quality and prep materials that I need to provide the best communication access possible!
Supportive, Organized, Standout Work Culture
I love working for Access Resource, and I am so grateful for them. Karen is so supportive, knowledgeable, organized and professional. I have worked for various different agencies throughout the years and this one definitely stands out and has a great culture.
Organized, Respectful, Professional Captioning Agency
I began working with Access Resource in January of 2023. In my 22-year career as a steno captioner, I have worked with many agencies. Access Resource is one of my favorites. Karen and her staff are well-organized behind the scenes, which allows me to focus on providing a good work product for the client. I sincerely feel my skills and contribution to this unique profession are respected and appreciated at Access Resource, which is important to me.
Excellent Company To Work With
Access Resource is an excellent company to work with as a captioner and CART provider. Their attention to detail allows captioners to provide accurate service to our clients to best serve their needs in a variety of ways.
American Sign Language (ASL) Interpreters
Very Impressed
I am impressed with Access Resource’s staff who go to the utmost degree in serving the community. As an interpreter who has deaf parents, I appreciate their desire to see that I am heard, valued and successful. If you want to work with a team with that kind of dedication, I recommend that you apply.
